Help and Resources

User Guides, Links and FAQs

Help and Resources

System Guides

Helpful Resources

This Knowledge Base includes steps to help an administrator check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed inĀ Onsite, the Pegasus software that powers the Aurizon Rail Safety Worker Portal.

The Business Rules specify the requirements of the documents you upload in the Aurizon Rail Safety Worker Portal. Ensuring your documents meet these requirements will save time and have your workers approved faster.

Forms

Frequently Asked Questions

Please click to expand the FAQ below.

Where do I register and manage workers in the system?

If you are a registered Pegasus user, select Login at the top of the page to find the system. If you have an account in the Pegasus Rail Safety Worker system, you will be able to use those details to login and find your workers in the Aurizon Rail Safety Worker Portal.

To register as a new business user, follow the instructions on the How to Register page, and click Register at the top of the page.

What if my workers were already registered in the Pegasus Rail Safety Worker system?

Workers with orange Pegasus Rail Safety Worker cards have had their data migrated from the that system to the Aurizon Rail Safety Worker Portal.

Their subscriptions are recognised in the new system and you will not need to pay a fee for those workers with valid cards. Annual subscription renewal remains $30 + GST per worker.

You can login to the Aurizon Rail Safety Worker Portal to check the status of your workers at any time.

How much does it cost to register a worker?

Worker registration and access ID cards cost $100 + GST per worker and are valid for 10 years.

Subscriptions in the Aurizon Rail Safety Worker Portal must be renewed every year, and cost $30 + GST for the management of roles and competencies and access to a local support team.

What documents do I need to upload to register?

The documents you upload will depend on the work you do for Aurizon. For workers, you will need to upload:

  • Photograph
  • Proof of Identity
  • Trade or Tertiary Qualifications
  • Certificates or Statements of Attainment

How is the data in the Aurizon Rail Safety Worker Portal protected?

Your privacy and the protection of your data is vital to Pegasus. Please refer to the Pegasus Privacy Policy.

Who do I contact if I have questions about the system?

You can contact Pegasus, who manages the system on behalf of Aurizon. Visit Contact Us for details.